Terms & Conditions

Registration Cancellation And Refund Policy
Cancellations and amendments must be received in writing to Association Specialists (Kate@theassociationspecialists.com.au). Cancellations by 15 July 2019 will be accepted and fees refunded less 50% of the registration rate. No refunds will be authorised after 15 July 2019. Substitute participants are welcome.

Should you cancel your registration by email and not receive a response within 24 hours, please call The Association Specialists +61 2 9431 8600

Conference photographers will be taking photos throughout the event which may be used for promotional and reporting purposes. If you do not wish to have your photo taken, please make yourself known to the photographer and remove yourself when possible from photos being taken at the conference.

Registration fees do not include insurance of any kind. It is strongly recommended that participants take out their own general travel insurance. It is suggested that the insurance policy should also cover loss of fees/deposit, airfares, accommodation charges, medical expenses, loss or damage to personal property and repatriation expenses.

The insurance should cover loss arising from cancellation of the congress by the organiser or a person’s inability to attend due to any reason whatsoever. No responsibility is taken by the conference managers for any person not holding insurance.